Emergency Veterinary Client Care Coordinator- Part Time

MedVet Medical & Cancer Centers for Pets; Liberty Township (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

MedVet Medical & Cancer Centers for Pets seeks an Emergency Veterinary Doctor Coordinator to support the ER team with scheduling, documentation, and client communication. The role requires prior veterinary experience, especially in emergency settings, strong accuracy in calculations, and excellent verbal and written communication.

Schedule: Sundays 12p–12a and Wednesdays 2p–12a, with flexibility for additional hours as needed.

Qualifications

• Prior veterinary experience required.
• Previous emergency experience desired.
• Proficient in calculations (drugs, constant rate infusions, unit conversions).
• Flexible with work hours and able to work additional hours when necessary.
• Excellent verbal and written communication skills.

Responsibilities

• Supports doctors on shift and may cover multiple doctors as needed.
• Manages workflow follow-through for the supported doctors.
• Coordinates consults, transfers, and diagnostic scheduling.
• Delegates tasks to team members for rounds and diagnostics.
• Serves as main contact for referral transfers when doctors are unavailable.
• Communicates with clients about cases when doctors are unavailable.
• Drafts medical records, gathers initial history and vitals, and prepares letters for doctor review.
• Monitors emails/voicemails for doctors.
• Assists with outpatient procedures per doctor orders.
• Assists with patient transport and room preparation.
• May mentor or train junior staff.
• Coordinates and delegates prescription refills.

Job description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for:

Emergency Veterinary Doctor Coordinator

Schedule: Sunday 12p-12a and Wednesday 2p-12a

Never a dull moment in the ER! Are you someone who likes to be constantly moving from one thing to another? Our Emergency team is the perfect place for technicians who thrive in a fast-paced environment, can shift gears quickly and handle the stress of critical situations with ease. Every day is different and there’s never the same case twice!

What you’ll do:

• Directly supports specific doctor(s)for a given shift; may support different doctors within a department at different times
• Ensures follow through of departmental workflow for the supported doctor(s)
• Collaborates on scheduling of consults, transfers, and diagnostics
• Delegates team responsibilities as appropriate to team members (rounding cases, planning and managing diagnostic scheduling and information, etc.)
• Acts as point of contact for referral partner transfers/inquiries if doctor is unavailable
• Provides departmental client communication for cases (i.e. concerns, care plan discussions, Q&A in absence of doctor, etc.)
• Drafts medical record documentation for supported doctor(s). Creates initial patient history, documents/gathers initial vital statistics and treatment orders, scribes referral letter and discharge/dismissal letter for doctor review.
• Monitors e-mails and voicemails for doctor(s)
• Assists with and ensures completion of outpatient procedures as required by doctor(s) (bandage changes, post-operative radiographs, diagnostic samples, medication administration, etc.)
• May escort outpatient clients to and from exam rooms and prepare/maintain exam rooms
• May act as a mentor or trainer for team members
• May coordinate and delegate prescription refills to team members

Who you are:

• Prior veterinary experience required, previous emergency experience desired
• Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
• Flexibility with work hours and able to work additional hours when necessary
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.