Department: General Services Department Salary: $31.20 - $44.84 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
- Attracting and retaining a skilled and diverse workforce
- Valuing teamwork, openness, accountability, productivity, and employee development
- Providing all customers with courteous, responsive, accessible, and seamless quality services
- Taking initiative to identify, analyze, and solve problems
- Collaborating with stakeholders to make informed decisions
SUMMARY
Are you a seasoned technician looking to make a bigger impact? Join our team as a Master Emergency Vehicle Technician, where your advanced skills will help power a fleet that supports essential city operations and your leadership will help shape the next generation of technicians.
Join the award-winning Fleet Management Division of the City of Charlotte as a Master Emergency Vehicle Technician and become part of a team that keeps one of the region's largest and most advanced fire apparatus fleets running strong. You'll work alongside a dedicated group of EVT and ASE-certified Medium/Heavy Truck technicians, supporting essential services for the City of Charlotte.
In this expert-level role, you'll be responsible for the daily evaluation, inspection, diagnosis, and repair of a wide range of fire apparatus and support equipment that is essential to Charlotte Fire's mission.
You’ll take the lead on:
- Diagnosing and repairing complex electronically controlled diesel and gasoline engines.
- Troubleshooting advanced electrical, air brake, and hydraulic systems.
- Servicing complex systems specific to fire apparatus and support equipment with precision and care.
- Mentoring and guiding junior technicians, sharing your expertise to foster growth and ensure high standards across the team.
This is more than a technical role - it's a leadership opportunity for someone who thrives on solving complex challenges and enjoys helping others succeed. Be part of a team that values your mastery and your ability to make a lasting impact.
We equip our technicians for success with:
- Modern garages featuring column lifts and state-of-the-art diagnostic tools.
- Access to OEM factory software, tooling, and training.
- Uniforms provided.
- $250 boot and prescription safety glass reimbursement annually.
- Career growth opportunities, including EVT/ASE training incentives and tuition reimbursement.
- An annual tool reimbursement of $1200.
- $2,000 sign-on bonus.
- 2.5% Shift differential for 2nd and 3rd shift positions.
- 2.5% Commercial Driver License incentive for valid Class A & B CDL holders.
- 12 paid holidays.
Major Duties and Responsibilities :
- Performs advanced diagnosis and repair of complex electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and additional complex systems such as fire pumps, multi-plex electrical systems, line voltage systems, and aerial devices specific to fire apparatus and support equipment on Charlotte Fire Department equipment.
- Utilizes fleet maintenance software to accurately document work performed.
- Maintains a safe work environment in shop and in the field.
- Support an on-call schedule 24 hours a day, including holidays and weekends, for 7 consecutive days in a 4-week rotation.
- Interpreting manuals, electrical diagrams, diagnostic software, and experience in translating findings to system documentation and repair types, as well as, estimating repair costs is essential.
- Understanding and following safety procedures is critical with the ability to assess potential safety hazards.
Knowledge, Skills & Abilities :
- Ability to clearly communicate with a diverse group of technicians, vendors, staff, and customers.
- Knowledge of the methods, tools, and materials used in maintaining and repairing fire apparatus, fire pumps, aerial devices, and class 8 diesel powered chassis.
- Knowledge of Fleet Management Information Systems.
- Works well without direct supervision.
- Must be able to demonstrate advanced knowledge and application for all phases of repairing vehicles/equipment.
- Knowledge of the occupational hazards & safety precautions of the trade.
- Ability to resolve customer complaints related to vehicle repairs and maintenance.
- Ability to lift up to 75 lbs. of equipment and/or tools.
- Follow oral & written instructions.
- Ability to communicate effectively both orally & in writing.