Emergency Unit Admin & Patient Flow Coordinator

Hillsboro Health (Hillsboro Area Hospital); Hillsboro (IL); On-site; USD 23,000 - 30,000; Part time

Job summary

Hillsboro Health is seeking a Unit Clerk to provide administrative support on the nursing unit and serve as the communication hub for physicians, staff, and patients. You will register patients, verify demographics, collect co-pays, and enter data into the EMR, while maintaining confidentiality and HIPAA compliance.

You will coordinate admissions, discharges, and transfers, greet families, and help patients navigate the facility, performing routine clerical tasks with accuracy and

Qualifications

• High School Diploma and familiarity with medical terminology is a plus.
• CNA or MA certification preferred; BLS preferred or required within 30 days.
• Proficiency in general clerical duties and EMR experience is a plus.

Responsibilities

• Greet families, patients, visitors, and staff professionally.
• Communicate effectively with nursing staff and departments, including during high stress situations.
• Coordinate admissions, discharges, and transfers by preparing paperwork and assisting with phone calls.
• Register patients, verify demographics, and enter information into the EMR.
• Explain financial responsibilities and collect co-pays with sensitivity.
• Maintain patient records and support documentation, scanning, and record keeping.

Skills

Communication skills

Customer service

Time management

Teamwork

Independence

HIPAA compliance

Education

High School Diploma

CNA or MA certification preferred

BLS certification required or within 30 days

Job description

Hillsboro Health is seeking a Unit Clerk to provide administrative support on the nursing unit and serve as the communication hub for physicians, staff, and patients. You will register patients, verify demographics, collect co-pays, and enter data into the EMR, while maintaining confidentiality and HIPAA compliance.

You will coordinate admissions, discharges, and transfers, greet families, and help patients navigate the facility, performing routine clerical tasks with accuracy and