Emergency Shelter Navigator and Support Specialist

Opportunities for Otsego; Town of Oneonta (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Opportunities for Otsego (OFO) is hiring for an Emergency Housing Shelter Associate in Oneonta, NY to cover the 24-hour hotline and shelter operations. The role collaborates with local agencies to meet housing, food, transportation and employment needs for homeless families and individuals in crisis.

This position supports shelter clients through case management planning, maintains a safe environment, and ensures residents have essential supplies while responding to facility concerns and

Qualifications

• High School Diploma or GED/HSED; one year of relevant experience in human services.
• Standard Start Rate - education and experience meet job requirements
• Advanced Start Rate - education and experience exceed job requirements (subject to approval)

Responsibilities

• Provide coverage at the emergency homeless facility and answer the 24-hour hotline
• Collaborate with other community organizations to address housing and other client needs (e.g. food, transportation, employment)
• Support case management plans for shelter clients
• Maintain a safe, secure, clean shelter environment by overseeing shelter activities, ensuring residents have essential supplies, and addressing any facility concerns

Education

High School Diploma or GED/HSED

Job description

Opportunities for Otsego (OFO) is hiring for an Emergency Housing Shelter Associate in Oneonta, NY to cover the 24-hour hotline and shelter operations. The role collaborates with local agencies to meet housing, food, transportation and employment needs for homeless families and individuals in crisis.

This position supports shelter clients through case management planning, maintains a safe environment, and ensures residents have essential supplies while responding to facility concerns and