Crisis Shelter Advocate & Hotline Support

Opportunities for Otsego; Town of Oneonta (NY); On-site; USD 24,796 - 27,552; Full time

Job summary

A community service organization located in the Town of Oneonta, New York, is seeking a Crisis Shelter Associate to assist survivors of domestic violence. This role involves overseeing shelter activities, providing crisis counseling, and assisting with case management. The position is entry-level with full-time and part-time options available, offering a pay range of $18.00 to $20.00 per hour, commensurate with skills and experience. Candidates must have a high school diploma and relevant experience.

Qualifications

• One year of relevant experience in domestic violence, counseling, or human services.
• Valid, unrestricted New York State driver's license and reliable transportation.

Responsibilities

• Maintain a safe, secure environment by overseeing shelter activities.
• Answer the domestic violence/sexual assault hotline.
• Provide crisis counseling, safety planning, and referrals.
• Coordinate intake into the shelter.
• Accompany victims to hospitals and police stations.
• Assist with case management.

Skills

Crisis counseling

Safety planning

Communication

Case management

Education

High School Diploma or GED/HSED

New York State Department of Health Rape Crisis Certification

Job description

A community service organization located in the Town of Oneonta, New York, is seeking a Crisis Shelter Associate to assist survivors of domestic violence. This role involves overseeing shelter activities, providing crisis counseling, and assisting with case management. The position is entry-level with full-time and part-time options available, offering a pay range of $18.00 to $20.00 per hour, commensurate with skills and experience. Candidates must have a high school diploma and relevant experience.