Emergency Shelter - Case Manager

KVC Health Systems, Inc.; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

403(b) with Company Match

Tuition Reimbursement

Professional Licensure and Certificate

Job summary

KVC Missouri – Children’s Emergency Shelter/Ozark Family Resource Center is seeking a dedicated Case Manager to advocate for youth and coordinate services to meet individual treatment plans. The role emphasizes documenting availability and ensuring alignment among the care team.

Responsibilities include crisis intervention, transportation coordination, family outreach, and facilitating admissions while supporting transitions to cottages and ongoing documentation for providers and guardians.

Qualifications

• Bachelor’s degree in a behavioral science or related field.
• Strong communication and crisis intervention skills.
• Ability to coordinate services and documentation.

Responsibilities

• Engage in crisis intervention with youth and families.
• Coordinate transportation to appointments and services.
• Maintain regular contact with clients and families.
• Document interactions with agencies and parents weekly.
• Schedule treatment and staffing reviews.
• Prepare information for psychiatric evaluations.
• Assist with school enrollment and transitions.
• Meet with parents and guardians for admissions and paperwork.
• Ensure smooth client transitions to residences.
• Organize documentation and belongings on discharge.
• Support overall well‑being and program mission.

Skills

Crisis intervention

Client advocacy

Case management

Documentation

Education

Bachelor’s degree in behavioral science

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time MO - Springfield, Springfield, MO, US

KVC Missouri – Children’s Emergency Shelter/Ozark Family Resource Center Location: Springfield, MO
Schedule: Monday‑Friday, 9:00AM-5:00PM
Salary: $42,000 annually

About Us

Children’s Emergency Shelter/Ozark Family Resource Center provides essential therapeutic support to homeless children and adolescents in the foster care system. We aim to offer a safe, secure, homelike setting, and nurturing environment to help our clients thrive.

OFRC shelters youth who:

• Need short-term housing because of a family emergency or crisis.
• Have recently been removed from the home for safety reasons.
• Are homeless or are unsafely housed and not in foster care.

Job Summary

The Case Manager plays a crucial role in advocating for clients and ensuring they receive all necessary services and resources as outlined in their treatment plans. This involves coordinating services efficiently and documenting their availability. The Case Manager facilitates communication among team members, both internal and external, to ensure everyone is aligned in supporting the client.

Key Responsibilities:

• Engage in crisis intervention with youth.
• Arrange transportation to community appointments.
• Maintain regular contact with clients and their families.
• Conduct weekly meetings with youth and document interactions with agencies and parents.
• Coordinate scheduling for treatment and staffing reviews.
• Prepare information for psychiatric medication evaluations.
• Manage school enrollment and transitions.
• Meet with parents, caseworkers, and guardians for new admissions to complete paperwork and assessments.
• Ensure smooth transitions to the cottage for new clients.
• Organize and deliver all required documentation, medications, and personal belongings upon discharge.
• Contribute to the overall well‑being of clients and support the mission of KVC Missouri.

Education: Bachelor’s degree in a behavioral science or related degree

Licensure/Certification: Able to obtain a class E driver’s license and meet KVC Missouri’s requirement for driver’s insurance

• Paid Time Off

Enjoy a generous amount of leave to support your work‑life balance.

Receive financial support during parental leave to help you spend quality time with your new family member.

Comprehensive insurance coverage to keep you and your family healthy and protected.

• 403(b) with Company Match

Retirement savings plan with company contributions to help you plan for your future.

• Tuition Reimbursement

Financial assistance for continuing education and professional development.

• Professional Licensure and Certification Reimbursement

Support for obtaining and renewing professional licenses and certifications.

• Employee Assistance Program

Confidential support for personal and professional challenges, including counseling and resources.

Access to health screenings and mental health support to promote overall well‑being.

Why KVC?

KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work‑life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, DEI+B Committee, Talent Development Programs, etc.).

At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with an 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.