Emergency Services Technician

Paul Davis Restoration of Cleveland Metro and Akron; Chagrin Falls (OH); On-site; USD 36,000 - 50,000; Full time

Job summary

A growing restoration company in Chagrin Falls seeks an Emergency Services Technician. The role focuses on serving the community by handling property damage due to natural disasters while ensuring exceptional customer service standards. Ideal for individuals who take pride in their work and want to contribute positively in a fast-paced environment.

Qualifications

• One year experience in a craft, trade, or manual labor position.
• Valid driver's license with a clean record.
• IICRC Training a plus.

Responsibilities

• Work safely in properties damaged by fire, water, storm, or mold.
• Survey damage within the property.
• Perform cleaning and demolition tasks.

Skills

Customer service experience

Ability to adapt to change

Desire to learn new things continually

Education

High school diploma or GED

Job description

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Join to apply for the Emergency Services Technician role at Paul Davis Restoration of Cleveland Metro and Akron

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the U.S. and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. If you are ready to take your career to the next level and you meet our qualifications, we would like to speak with you!

JOB SUMMARY:

Responsible for all aspects of serving others within your community in the property damage restoration industry. Works hard and takes pride upon project completion (i.e., mitigating flood and fire damage) while providing exceptional customer service representing the Paul Davis brand in a safe working environment.

ESSENTIAL FUNCTIONS:

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
• Surveys damage within the property.
• Cleaning process for both contents and structural damage.
• Demolition of structural damage to properties through hand and power tools.
• Cleans up assigned job sites after demolition.
• Performs initial site visits.
• Conducts moisture inspections as needed.
• Completes notes of assigned jobs in the primary operating system (RMS).
• Contacts the customer of assigned jobs with ETA.
• Takes photos of jobs assigned from start to finish.
• Responsible for maintaining assigned vehicles and equipment.
• Responsible for unloading and reloading assigned vehicles with equipment.
• Keeps equipment clean and organized in the shop.
• Responsible for unloading trash in assigned areas.
• Responsible for recording time and coding it to the job assigned.
• Be a great representative of our brand!
• Desire to join a world-class team and contribute a positive attitude.
• Other duties as assigned.
  
  
  

REQUIREMENTS:

• Customer service experience.
• IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).
• Ability to adapt to change.
• Valid driver’s license and background check with a clean record.
• High school diploma or GED.
• One (1) plus year of experience in a craft, trade, or manual labor position.
• Ability to work nights/weekends and overtime, if needed.
• Ability to sit/stand/walk for prolonged periods.
• Ability to climb ladders, work at ceiling heights and lift up to 75 pounds.
• Desire to learn new things continually.
  
  
  

EOE STATEMENT:

• We are an equal employment opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Construction

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