Emergency Services Performance Coach & Quality Advocate

St. Joseph's Health

City of Syracuse (NY)

On-site

USD 54,000 - 82,000

Full time

6 days ago
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Benefits offered by this job

Onsite parking
Education assistance
Tuition reimbursement
Onsite fitness center
Daily pay
Clinical ladder
Job share opportunities
Community outreach

Job summary

St. Joseph's Health in Syracuse, NY is seeking a dedicated professional to enhance our Emergency Services education and quality-improvement efforts.

The role focuses on developing educational materials, leading learning sessions, and driving data-driven improvements in patient care to support a high-performance team. You will collaborate with nursing leadership, coach frontline staff, and ensure adherence to policies while advancing safety, education, and continuous performance improvement

Qualifications

  • Baccalaureate degree required with substantial clinical background.
  • 8 years of clinical experience in the relevant discipline.
  • Lean and healthcare quality certification highly recommended.
  • Strong communication, data management and analytical skills.

Responsibilities

  • Coaches and collaborates with leadership to drive process improvements.
  • Develops educational materials for the service line and teaches monthly classes.
  • Collaborates with nursing leadership on best practice and research.
  • Aggregates and analyzes data to measure performance and drive outcomes.
  • Mentors, clinicians and educators in quality improvement initiatives.

Skills

Lean certification
Healthcare quality
Data analysis
Statistical software
MS Office
Communication skills
Change management

Education

Baccalaureate Degree
8 years clinical experience
Lean certification
CPHQ certification

Tools

MS Office
Statistical software
Data visualization

Job description

St. Joseph's Health in Syracuse, NY is seeking a dedicated professional to enhance our Emergency Services education and quality-improvement efforts.

The role focuses on developing educational materials, leading learning sessions, and driving data-driven improvements in patient care to support a high-performance team. You will collaborate with nursing leadership, coach frontline staff, and ensure adherence to policies while advancing safety, education, and continuous performance improvement

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