Emergency Services Dispatcher (Public Safety)

Scottcountymn; Shakopee (MN); On-site; USD 64,000 - 91,000; Full time

Benefits offered by this job

Incentive program

Job summary

Scott County Sheriff's Office seeks a Public Safety Telecommunicator to receive, prioritize, and dispatch 911 and non-emergency calls. You will coordinate with nine police departments, eight fire departments, four ambulance services, and other providers, operating 24/7 including nights, weekends, and holidays.

Requires a high school diploma/GED with dispatch experience or related work, typing speed of 40 wpm, and ability to stay calm under pressure. Bilingual candidates are encouraged to apply.

Qualifications

• Requires high school diploma/GED and one year of 911 Public Safety Dispatch experience OR high school diploma/GED and two years of related work experience OR high school diploma/GED plus post-secondary education and six months of related work experience OR an Associate's degree or higher.
• Able to type at least 40 wpm (with improvement to 45 wpm within 90 days) and remain calm under high-stress conditions.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Receives and processes all incoming 911 and non-emergency calls.
• Dispatches emergency and non-emergency calls for multiple departments in Scott County.
• Work is performed across varied shifts (24/7) including nights, weekends, and holidays.

Skills

Typing 40 wpm

Calm under pressure

Bilingual encouraged

Education

High school diploma/GED

Associate's degree or higher

Job description

Scott County Sheriff's Office seeks a Public Safety Telecommunicator to receive, prioritize, and dispatch 911 and non-emergency calls. You will coordinate with nine police departments, eight fire departments, four ambulance services, and other providers, operating 24/7 including nights, weekends, and holidays.

Requires a high school diploma/GED with dispatch experience or related work, typing speed of 40 wpm, and ability to stay calm under pressure. Bilingual candidates are encouraged to apply.