Emergency Service Specialist

Community Counseling Center, Cape Girardeau, MO; Fredericktown (MO); On-site; USD 43,120 - 53,102; Full time

Benefits offered by this job

24 Paid Days Off Your First Year

Birthday day off

Seven Paid Holidays

Competitive Health, Dental, Vision, and Supplemental Insurance

Company Paid Life and LTD Insurance

Public Service Loan Forgiveness (PSLF)

Employee Referral Program

Job summary

A behavioral health organization is hiring for a Full-Time position responsible for assessing emergencies, responding to crisis calls, and providing support services in compliance with agency procedures. The ideal candidate must have a Master's degree in a related field and extensive experience in community support services. Benefits include paid time off, health insurance, and a commitment to employee wellness.

Qualifications

• Must meet QMHP standards defined by the Division of Behavioral Health.
• At least three years of specific experience in community support.
• Hold a valid MO Class E Driver's License by start date.

Responsibilities

• Respond to walk-ins and phone emergencies as per agency procedures.
• Assist with involuntary commitment processes and make dispositions on emergencies.
• Provide follow-up on client assessments and ensure proper linkage.

Skills

Community support services experience

Assessment and disposition skills

Crisis intervention

Triage skills

Reliable transportation

Education

MSW or MA in clinical psychology or related degree

Job description

Full-Time: Exempt: Monday-Friday: 8:00am - 4:30pm - Weekend or evening hours may be required to meet the needs of the agency.

Base Pay: $43,120 - 53,102/year – Rate is determined dependent prior experiences, degree, etc.

Must meet the Division of Behavioral Health's definition of Qualified Mental Health Professional (QMHP)

• Minimum MSW or MA in clinical psychology, psychological counseling or other mental health degree
• Meet the qualifications of a community support specialist (CSC) with at least three (3) years of population specific experience providing community support services in accordance with the key service functions specified in 9 CSR 30-4.047(5)(B)1-8. Experience in mental health field preferred.
• Must hold or obtain by start date a MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.

The short and sweet

Responsible for assessment/disposition of emergencies.

Job Duties

1. Respond to walk-ins and phone emergencies and provide assessment per agency procedures.
2. Make disposition on emergencies including assisting hospitalization, coordinating with other agencies and with resources outside the Center, completing involuntary commitment process.
3. Maintain positive attitude toward agency and clientele.
4. Make appropriate referrals.
5. Provide follow-up on disposition to ensure linkage has occurred.
6. Triage all new callers to the Center for services.
7. Assist with Access to Care for services and refer to other services as needed.
8. Provide information and referral for resources outside the agency when situation dictates.
9. Participate in the on-call schedule rotation for after-hours crisis calls.
10. Assist with completion of discharge summaries for clients who no longer receive services.
11. Responsible for transporting clients in agency and/or personal vehicle as deemed necessary and appropriate to meet program requirements.
12. Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards.

The Agency

Community Counseling Center (CCC) – Your Behavioral Health + Wellness Resource – is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.

Benefits

• 24 Paid Days Off Your First Year
• + get a day off for your birthday!
• Seven Paid Holidays
• Competitive Health, Dental, Vision, and Supplemental Insurance
• Company Paid Life and LTD Insurance
• Public Service Loan Forgiveness (PSLF)
• Employee Referral Program
• Much More!

Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, please contact [e-mail] to speak with us about your needs.