Emergency Room Technical Asst

Henry Ford Health; Detroit (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

Henry Ford Health in Detroit seeks an Emergency Room Technical Assistant to support the ER team and ensure smooth operations. You will assist with vital signs, EKG monitoring, patient positioning, and basic care under RN/provider supervision.

Responsiveness, teamwork, and adherence to safety and infection control are essential as you help prepare treatment areas, restock supplies, and communicate with patients and families during urgent care scenarios.

Qualifications

• Must have a high school diploma or GED.
• BCLS certification required.
• Options include B-EMT, Medical Assistant program, nursing program (2-year+), medical doctor program, or 1 year ER Tech experience with certs within 12 months.

Responsibilities

• Assist with vital signs, EKG monitoring, and other technical tasks under RN/provider supervision.
• Help with patient positioning, comfort measures, and basic care needs.
• Prepare treatment areas, restock supplies, and ensure equipment readiness.
• Communicate with patients and families, provide reassurance during ER visits.
• Collaborate with nurses, providers, and ER staff to deliver patient care.
• Follow safety, infection control, and maintain a clean ER environment.
• Assist with patient transport and documentation support.

Skills

BCLS certification

Teamwork

Communication

Safety culture

Education

High School diploma or GED

B-EMT certification

Medical Assistant program

Nursing program (2-year+)

Medical doctor education program

Tools

EMT license

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

**Responsibilities:**

Ready to make a real difference in the fast-paced world of emergency medicine? As an Emergency Room Technical Assistant, you'll be the go-to support person keeping our ER running smoothly! Here's what you'll be doing:

• **Jump into action** supporting patient care by assisting with vital signs, EKG monitoring, and other technical tasks under the guidance of our nursing and provider team
• **Be the helping hand** patients need—assist with patient positioning, comfort measures, and basic care needs while they're in our care
• **Keep things moving** by helping prepare treatment areas, restocking supplies, and ensuring equipment is ready to go when our clinical team needs it
• **Communicate like a pro** with patients and families, answering questions and providing reassurance during their ER visit
• **Work as a team player** collaborating closely with nurses, providers, and other ER staff to deliver excellent patient care
• **Stay sharp** by following all safety protocols, infection control procedures, and maintaining a clean, organized treatment environment
• **Lend a hand** with patient transport, documentation support, and other tasks that keep the ER operating at peak efficiency
• **Embrace the energy** of emergency medicine—no two days are the same, and you'll be part of a dynamic team that thrives on helping people when they need it most

All duties performed under the direct supervision of a registered nurse or Provider, within your scope of practice.

Qualifications

**What You'll Bring to the Team:**

**Must-Haves:**

• High School diploma or GED equivalent—your foundation for success
• BCLS certification—because safety and patient care are non-negotiable
• One of the following to hit the ground running:
• B-EMT certification
• Completion of a formal Medical Assistant program
• Completion of a formal nursing education program (2-year degree or higher)
• Completion of a formal medical doctor education program
• OR one (1) year of applicable Emergency Room Technical experience (with applicable certification/program completed within 12 months of hire)

**Ready to Thrive:**

• Willingness to embrace our 180-day orientation period—we'll invest in your success
• Ability to work under the direct supervision of registered nurses and providers within your scope of practice
• Commitment to maintaining the highest standards of safety, infection control, and professional excellence

**Nice-to-Haves:**

• Previous Emergency Department Technician or Medical Assistant experience
• EMT license
• Passion for emergency medicine and a track record of thriving in fast-paced environments