Emergency Department Clerk

Kaiser Permanente; San Francisco (CA); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Kaiser Permanente is seeking a front desk receptionist to greet and register patients, handle calls, and maintain efficient clerical operations in a busy healthcare setting in San Francisco, CA.

The role requires high school diploma, 25 WPM typing, and knowledge of medical terminology, with preference for experience in a Labor/Management Partnership environment.

Formación

• High School diploma is required.
• Typing speed of 25 WPM is required.
• Knowledge of medical terminology is required.
• Ability to work in a Labor/Management Partnership environment.

Responsabilidades

• Greet, assist, and register patients that present for treatment.
• Receive, make and transfer telephone calls promptly, courteously, and efficiently.
• Ability to work accurately with a high volume of work in a fast-paced setting.
• Demonstrate and maintain professional conduct, dealing courteously and tactfully with patients, co-workers, and consumers.
• Alphabetize filing.

Conocimientos

Typing 25 WPM

Medical terminology

Customer service

Educación

High School diploma

Descripción del empleo

Essential Functions:

• Greet, assist, and register patients that present for treatment.
• Receive, make and transfer telephone calls promptly, courteously, and efficiently.
• Ability to work accurately with a high volume of work in a fast-paced setting.
• Demonstrate and maintain professional conduct to include dealing courteously
• Tactfully and patiently with patients, co-workers, and consumers
• Alphabetize filing

Grade 04

Basic Qualifications:

• High School diploma
• Typing of 25 WPM
• Knowledge of medical terminology required
• Must be able to work in a Labor/Management Partnership environment

Preferred Qualifications:

• One year of medical experience
• Six (6) months experience in a hospital/clerical setting or medical office
• Ability to work productively in a busy and complex environment
• Reception and cash handling experience
• Prefer experience with PS3 scheduling and staffing system

Skills Testing:

• Typing 25 WPM
• Medical Terminology