Emergency Room Clerk

Kaiser Permanente; Riverside (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Kaiser Permanente in Riverside, CA is seeking an Emergency Room Clerk to support the Emergency Medicine team with patient registration, chart preparation, and clerical duties. You will assist with reception, order entry, and discharge/transfer processes using KPDS, ensuring accurate records and timely communication across departments.

The role requires at least 1 year of related acute care experience and familiarity with health records terminology.

Qualifications

• Minimum of 1 year of related experience in an acute care hospital setting as ward/department clerk.
• Experience with patient records, registration, and chart handling is preferred.
• Understanding of hospital procedures and health information terminology.

Responsibilities

• Complete patient records activities and prepare charts for distribution.
• Provide reception duties and assistance for the Nursing Care Unit.
• Handle patient registration, order entry, and discharge/transfer in KPDS.
• Update on-call schedules and manage routine hospital reports.
• Deliver documents, mail, and specimens to appropriate departments as needed.
• Maintain supply of patient care forms and clerical materials.
• Register ambulance patients, place ID bands, and coordinate with care teams.
• Support department supervisors by communicating task needs and status.

Skills

Medical terminology

Customer service

Tools

KPDS

Job description

Job Summary:

The Emergency Care Assistant assists in the delivery of patient care and provides related support functions through the performance of a variety of tasks. Basic Function: Under direct supervision performs a variety of clerical functions for Nursing Care Unit; provides reception for designated area; arranges for patient examination/testing as directed. Manually and using KPDS provides patient registration, order entry and discharge/transfer of emergency department registered patients. Supervision Received And Exercised: Works under the general direction of the Department Administrator of Emergency Medicine or Shift Supervisor.

Essential Responsibilities:

• Completes patient records activities, breaks down chart and distributes copies appropriately.

• Checks charts for completeness; assembles charts, collating all required forms and diagnostic reports in legible manner.

• Initiates or updates and verifies various hospital reports such as on-call schedule for physicians.

• Provides telephone reception for Nursing Care Unit; gives information regarding patients condition following established directives.

• Sorts, distributes, files patient chats to appropriate areas and individuals.

• Supplements courier service by delivering requests, specimens, etc., to other hospital departments as necessary.

• Notifies departments appropriate for task (admission, repairs, dietary, orders, etc.) and completes requisition when appropriate.

• Maintains appropriate supply of patient care forms and clerical/reception supplies.

• Reviews Nursing master on KPDS to update and discharge patients each shift to ensure department Emergency Log is complete and accurate.

• Demonstrates awareness of current laws governing health care delivery and follows established protocols.

• Performs other related duties as assigned.

• Registers patients presenting by ambulance, orders medical record and places ID band on patient.

• Empties pneumatic tube of incoming transactions and distributes appropriately.

• Sorts and distributes daily mail timely.

Basic Qualifications:

Experience

• One (1) year related experience in an acute care hospital setting as ward/department clerk or surgery scheduling clerk.

Education

• No Information Available at this time.

License, Certification, Registration

• N/A

Additional Requirements:

• Medical terminology test. All testing must be completed by the end of the posting period.

Preferred Qualifications:

• No Information Available at this time.
• No Information Available at this time.

Notes:

• Schedule to include all shifts, rotating weekends, holidays, and floating within the established seniority section.

COMPANY: KAISER

TITLE: Emergency Room Clerk

LOCATION: Riverside, California

REQNUMBER: 1456280

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.