Emergency Room Care Technician: Triage & Patient Flow

GBMC HealthCare; Baltimore (MD); On-site; USD 25,000 - 39,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD is seeking staff to support ED triage and patient flow under RN supervision. Responsibilities include vital signs, phlebotomy, IV access, documentation, and patient transport in a fast-paced environment.

The role requires EMT/CRT/Paramedic training, CPR certification, and at least one year of related experience. Strong customer service and teamwork are essential for delivering compassionate care.

Qualifications

• High school diploma or GED; graduate from an accredited EMT, CRT, or Paramedic program.
• Current and valid CPR certification.
• Minimum of 1 year experience in a related field.

Responsibilities

• Complete triage documentation including vital signs and oxygen placement under RN guidance.
• Maintain patient flow and communicate care plans to patients and families.
• Assist with cleaning ED rooms and report abnormal vitals to RNs.
• Perform blood glucose testing, venous access, and basic laboratory tasks as directed.
• Transport patients and stock treatment areas with appropriate supplies.
• Support ED team with monitoring, documentation in EHR, and post-procedure prep.

Skills

Triage knowledge

Customer service

Computer skills

Data analysis

Multitasking

Interpersonal skills

Problem solving

RN/MD collaboration

Medical terminology

Precepting others

Education

High school or GED

Graduate EMT/CRT/Paramedic program

Job description

GBMC HealthCare in Baltimore, MD is seeking staff to support ED triage and patient flow under RN supervision. Responsibilities include vital signs, phlebotomy, IV access, documentation, and patient transport in a fast-paced environment.

The role requires EMT/CRT/Paramedic training, CPR certification, and at least one year of related experience. Strong customer service and teamwork are essential for delivering compassionate care.