Emergency Room Admissions Specialist

Washington-Regional-Medical-Center; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Washington Regional Medical Center in Fayetteville, AR, is seeking an ER Admitting Specialist to accurately register patients in the emergency department, collect demographic and insurance information, obtain signatures on consent forms, and ensure HIPAA compliance in a fast-paced setting.

Responsibilities include serving as a liaison between patients and medical staff, coordinating with Bed Control for bed placement, processing payments and upfront estimates, and resolving registration issues

Qualifications

• Excellent communication, compassionate patient care, and a patient-focused approach.
• Strong computer skills and ability to quickly learn and navigate hospital software.
• Ability to manage multiple tasks in a fast-paced, high-stress environment.
• Knowledge of HIPAA regulations and patient information privacy.

Responsibilities

• Accurately collect and enter patient demographic, insurance, and contact information into the EMR system.
• Obtain signatures on legal and insurance consent forms and ensure documents are completed and scanned.
• Prepare service estimates, arrange payment plans, collect upfront payments, and reconcile cash/payments daily.
• Serve as a liaison between patients, families, and medical staff; coordinate with Bed Control for bed placement and communicate delays.
• Escort and transport patients as needed to designated areas; ensure timely processing from registration to room assignment.
• Monitor and resolve registration edit errors to maintain accurate patient records and billing information.
• Maintain HIPAA privacy policies and verify patient identity.

Skills

Communication

Compassion

Patient-centered care

Multitasking

Adaptability

Computer literacy

Education

High School Diploma or GED

Tools

EMR systems

Hospital software

Job description

Washington Regional Medical Center in Fayetteville, AR, is seeking an ER Admitting Specialist to accurately register patients in the emergency department, collect demographic and insurance information, obtain signatures on consent forms, and ensure HIPAA compliance in a fast-paced setting.

Responsibilities include serving as a liaison between patients and medical staff, coordinating with Bed Control for bed placement, processing payments and upfront estimates, and resolving registration issues