Emergency Roadside Technician & Fleet Support

AAA Washington; Renton (WA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401(k) with employer match

Life and disability insurance

Job summary

AAA Washington is seeking a Fleet Technician to respond to emergency roadside requests, perform light repairs, and assist members with a professional, safety‑minded approach. The role involves towing and on‑site service using light fleet vehicles, with a focus on quick, reliable help.

Applicants should have 3+ years in automotive or customer service, a valid driver’s license, and the ability to work 4, 10‑hour shifts with overtime.

Qualifications

• High school diploma or GED is required.
• DOT physical requirements must be passable.
• Pre- and post- employment drug screenings are required.
• 3+ years’ automotive or customer service experience.
• 1+ years’ mechanical aptitude and reasoning.
• Must be 21 years of age or older.

Responsibilities

• Provide emergency mechanical assistance on member vehicles (jump-starts, battery work, tire changes, gas delivery, lockouts).
• Tow vehicles to designated locations following safety procedures.
• Be the face of AAA Washington to stranded members and coordinate with other teams.
• Deliver quality customer service and assist other departments as needed.
• Inform management of vehicle or operational issues.
• Perform minor repairs on fleet vehicles.

Skills

Mechanical aptitude

Customer service

Safety awareness

Education

High school diploma or GED

Tools

MS Office

Job description

AAA Washington is seeking a Fleet Technician to respond to emergency roadside requests, perform light repairs, and assist members with a professional, safety‑minded approach. The role involves towing and on‑site service using light fleet vehicles, with a focus on quick, reliable help.

Applicants should have 3+ years in automotive or customer service, a valid driver’s license, and the ability to work 4, 10‑hour shifts with overtime.