Emergency Restoration Technician — Field Ops & Growth

Rainbow Restoration of Milwaukee; Milwaukee (WI); On-site; USD 20,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Performance Bonuses

Job summary

Rainbow Restoration in Milwaukee provides 24-hour emergency restoration, carpet cleaning and construction services. As a Service Technician, you will support field operations, read maps, communicate with customers about scope of work, and help manage paperwork and scheduling.

You will work with a team, be on-call, and contribute to a professional company image while delivering timely service per IICRC standards. Physical requirements include lifting up to 100 pounds.

Qualifications

• We are a 24-hour emergency service company; team members are on-call.
• Valid Driver's License.
• Excellent communication skills.
• Strong written and verbal communication skills.
• Professional appearance and personality.
• Team player who can work independently.
• Smartphone/tablet literacy; knowledge of Microsoft Office.
• Xactware experience helpful but not mandatory.
• Restoration/construction experience helpful but not required.
• Ability to lift up to 100 pounds.

Responsibilities

• Drive company vehicles with trailers.
• Read and understand maps and directions.
• Work with a team to execute scope of work.
• Communicate with customers about scope and review paperwork.
• Establish and maintain an on-time service schedule.
• Meet deadlines and participate in broader restoration tasks.
• Participate in water/mold/trauma/cleaning/restoration projects as needed.
• Maintain company assets and equipment.

Skills

Valid Driver's License

Excellent communication

Team player

Computer literate

Tools

Xactware

Microsoft Office

Job description

Rainbow Restoration in Milwaukee provides 24-hour emergency restoration, carpet cleaning and construction services. As a Service Technician, you will support field operations, read maps, communicate with customers about scope of work, and help manage paperwork and scheduling.

You will work with a team, be on-call, and contribute to a professional company image while delivering timely service per IICRC standards. Physical requirements include lifting up to 100 pounds.