Emergency Response Officer

Securitas US Business Unit; Ashland (WI); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Uniforms provided

Paid training

Weekly pay

Employee assistance program

Job summary

Securitas US Business Unit is hiring an Emergency Response Officer for a full-time role based in Ashland, WI. The position requires 12-hour shifts (4 days on, 4 days off) and a wage of $30.00 per hour.

The officer will monitor premises, control access, and patrol locations to maintain a safe environment for clients and visitors. Applicants should have a high school diploma or GED, strong customer service and leadership skills, and good technology aptitude.

Qualifications

• Excellent customer service and ability to interact with clients and guests.
• Must be able to work independently and stay calm in stressful situations.
• Ability to operate security technology and devices.

Responsibilities

• Monitor premises and control access to client sites.
• Patrol multiple locations and enforce site regulations.
• Identify and report safety issues and hazards.
• Provide information and assistance to employees and guests.
• Complete post orders and shift rounds.

Skills

Customer service

Team leadership

Tech literacy

Education

High School Diploma or GED

Job description

Emergency Response Officer - Full Time

Primary Location: Ashland, WI

Wage: $30.00/HR

12 Hour Shifts: 1800 - 0600 (4 Days On 4 Days Off)

The Emergency Response Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order whileenforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to theclient’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Valid Driver's License with clean driving record required.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

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