Emergency Response Officer

Securitas Security Services USA, Inc.; Duluth (MN); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Options

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Discounts on cell phones

Discounts on travel

Job summary

Securitas USA is seeking an Emergency Response Officer to maintain a safe environment for our clients. This full-time position focuses on monitoring premises, controlling access, and patrolling diverse locations during 12-hour shifts.

The role requires a high school diploma or GED, a valid driver's license, and strong customer service and teamwork skills. Training and comprehensive benefits are provided by the employer.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and team leadership skills required.
• Above average computer/technology skills needed.
• Must be able to work independently and stay calm in stressful situations.
• Great attention to detail and vigilance throughout shift.
• Professional demeanor and valid driver's license required.
• Ability to respond to emergencies with rapid and effective judgment.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues and hazardous conditions.
• Ensure post orders are followed and rounds completed.
• Provide customer service and information to employees and guests.
• Utilize technology devices during shift.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out tasks of similar nature for assigned site.

Skills

Customer service

Team leadership

Computer skills

Independent work

Calm under pressure

Attention to detail

Professional demeanor

Driver's license

Emergency response

Education

High School Diploma or GED

Job description

Emergency Response Officer - Full Time

Primary Location: Ashland, WI

Wage: $30.00/HR

12 Hour Shifts: 1800 - 0600 (4 Days On 4 Days Off)

The Emergency Response Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Valid Driver's License with clean driving record required.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

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Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].