Emergency Response Officer

Securitas Security Services USA, Inc.; Ashland (WI); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms provided

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay access

Childcare discounts

Pet care discounts

Vehicle discounts

Cell phone discounts

Travel discounts

Job summary

Securitas Security Services USA, Inc. is hiring an Emergency Response Officer for full-time, based in Ashland, WI. The role supports maintaining a safe environment by monitoring premises, controlling access, and patrolling diverse locations.

The position pays $30.00 per hour with 12-hour shifts (4 days on, 4 days off) and involves on-site security duties. Responsibilities include de-escalation, reporting hazards, assisting employees and guests, and using technology devices during shifts.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues or suspicious activity.
• Ensure post orders are followed and rounds completed.
• Provide customer service and information to employees and guests.
• Operate technology devices during shifts.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out tasks similar in scope as assigned at each site.

Skills

Customer service

Team leadership

Computer skills

Calm under pressure

Attention to detail

Professional demeanor

Emergency response

Driving license

Education

High School Diploma or GED

Job description

Emergency Response Officer - Full Time

Primary Location: Ashland, WI

Wage: $30.00/HR

12 Hour Shifts: 1800 - 0600 (4 Days On 4 Days Off)

The Emergency Response Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order whileenforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to theclient’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Valid Driver's License with clean driving record required.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

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