Emergency Response Incident Commander

Surefox Consulting, LLC; Draper (UT); On-site; USD 30,000 - 39,000; Full time

Job summary

Surefox North America Inc is seeking an Incident Commander in Draper, UT to lead security operations for local clients. The role requires effective communication, rapid incident response, and collaboration with the Security Operations Center to monitor access, respond to events, and document outcomes.

The incumbent will perform patrols, verify identifications, and prepare incident reports while providing a professional front-desk presence.

Qualifications

• High school diploma or equivalent.
• Must be eligible for employment in the United States.
• Background check and drug screening required.
• Must have a BSIS guard card or be eligible to qualify for one.
• CPR & First Aid certification or eligibility.

Responsibilities

• Conduct patrols, monitor access, deter unauthorized entry, and enforce security measures.
• Collaborate with a Security Operations Center by responding to calls for service, reporting suspicious activity, security violations, and assisting with initial responses.
• Respond promptly and safely to emergencies, contact first responders as needed, and take initial action to control and secure a scene.
• Proactively investigate and report accidents, incidents, or other suspicious activity.
• Verify identification of employees, vendors, or guests and control access using badges or other credentials.
• Document security events, observations, and routine activity in detailed Daily Activity Reports or Incident Reports.
• Perform light front desk duties: greeting visitors, providing directions, verifying access, creating a positive first impression.
• Assist employees and provide a professional, welcoming environment for visitors and clients.
• Build rapport with and foster a collaborative environment with workplace & facilities teams, employees, visitors, and clients.
• Proactively de-escalate situations and address concerns with courtesy and professionalism.
• Work independently and as a team member.

Skills

Emergency response

Incident reports

Communication

Patrols

Documentation

Access control

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Surefox North America Inc is seeking an Incident Commander in Draper, UT to lead security operations for local clients. The role requires effective communication, rapid incident response, and collaboration with the Security Operations Center to monitor access, respond to events, and document outcomes.

The incumbent will perform patrols, verify identifications, and prepare incident reports while providing a professional front-desk presence.