Emergency Police Dispatcher: Rapid Response & Coordination

Public Safety Dispatch Network; Feeding Hills (MA); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers for opportunities in Feeding Hills, MA. This role supports law enforcement by receiving requests and maintaining reliable communications with officers; duties may include telephone call taking, radio dispatch, and records-system work.

Successful candidates typically have a high school diploma, strong typing, clear radio communication, and the ability to learn local geography. Prior dispatch experience is a plus; training is provided.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accurately

Listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police Dispatchers for opportunities in Feeding Hills, MA. This role supports law enforcement by receiving requests and maintaining reliable communications with officers; duties may include telephone call taking, radio dispatch, and records-system work.

Successful candidates typically have a high school diploma, strong typing, clear radio communication, and the ability to learn local geography. Prior dispatch experience is a plus; training is provided.