Emergency Police Dispatcher: Rapid, Precise Communications

Regional 911 Intake Solutions; Fayville (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Fayville, MA seeks Police Dispatchers to support law enforcement operations. You will receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers following priority procedures.

Applicants should have a high school diploma or equivalent; typing, radio communication, and city geography knowledge are essential. Training and security screenings may apply; access to CJIS may be required.

Qualifications

• High school diploma or equivalent is commonly required; training may be provided for entry-level vacancies.
• Must be able to type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Radio communication

Multitasking

Situational awareness

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Fayville, MA seeks Police Dispatchers to support law enforcement operations. You will receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers following priority procedures.

Applicants should have a high school diploma or equivalent; typing, radio communication, and city geography knowledge are essential. Training and security screenings may apply; access to CJIS may be required.