Critical Police Dispatcher — Emergency Communications Pro

Public Safety Dispatch Network; Shutesbury (MA); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Education resources

Job summary

Public Safety Dispatch Network in Shutesbury, MA, is seeking police dispatchers to receive and relay police requests for assistance and maintain clear communications with officers on the ground.

The role requires precise typing, strong radio communication, and the ability to multitask while understanding jurisdictional geography. Training may be provided for entry-level candidates, with advancement through experience and certifications possible.

Qualifications

• Typing accurately is required.
• Clear radio communication skills are essential.
• Ability to multitask while monitoring multiple systems.
• Knowledge of jurisdictional geography is important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Shutesbury, MA, is seeking police dispatchers to receive and relay police requests for assistance and maintain clear communications with officers on the ground.

The role requires precise typing, strong radio communication, and the ability to multitask while understanding jurisdictional geography. Training may be provided for entry-level candidates, with advancement through experience and certifications possible.