Emergency Police Dispatcher: Fast, Critical Communications

Regional 911 Intake Solutions; Matamoras (Pike County); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers in Matamoras, PA to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

The role may involve telephone call taking, radio dispatch, and authorized records-system duties, with shifts including nights and weekends. Training is provided; strong typing and clear radio communication are essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required; training may be provided for entry level.
• Experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates must type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio dispatch

Recordkeeping

Education

High School Diploma

Tools

Records management system

Job description

Regional 911 Intake Solutions seeks Police Dispatchers in Matamoras, PA to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

The role may involve telephone call taking, radio dispatch, and authorized records-system duties, with shifts including nights and weekends. Training is provided; strong typing and clear radio communication are essential.