Emergency Police Dispatcher — Critical Call & Dispatch

Regional 911 Intake Solutions; Burnet (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Burnet, TX, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers document locations, descriptions, and hazards and assign calls to officers according to priority and agency procedures.

Night, weekend, holidays, and rotating shifts may be required. A high school diploma is commonly required; entry-level vacancies may provide training.

Qualifications

• Typing accurately and listening to spoken information.
• Communicate clearly by radio and learn jurisdiction geography.
• Ability to multitask while processing information and documentation.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

Regional 911 Intake Solutions in Burnet, TX, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers document locations, descriptions, and hazards and assign calls to officers according to priority and agency procedures.

Night, weekend, holidays, and rotating shifts may be required. A high school diploma is commonly required; entry-level vacancies may provide training.