Emergency Police Dispatcher — Critical Communications Operator

Regional 911 Intake Solutions; Farwell (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Farwell, TX is seeking Police Dispatcher opportunities. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

This role may require night shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with training provided; CJIS access may require screening and security training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy, listening, clear radio communication, and geolocation skills are essential.
• Access to CJIS or related systems may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Clear communication

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Farwell, TX is seeking Police Dispatcher opportunities. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

This role may require night shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with training provided; CJIS access may require screening and security training.