Emergency Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; Penwell (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

Regional 911 Intake Solutions in Penwell, TX is seeking Police Dispatchers to support law enforcement operations by taking calls and dispatching officers. You will maintain clear incident records and communicate updates to officers in the field.

The role requires a high school diploma or equivalent; training is provided for entry-level positions, with opportunities to advance based on performance and certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accurately

Understand spoken information

Communicate clearly by radio

Learn jurisdictional geography

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions in Penwell, TX is seeking Police Dispatchers to support law enforcement operations by taking calls and dispatching officers. You will maintain clear incident records and communicate updates to officers in the field.

The role requires a high school diploma or equivalent; training is provided for entry-level positions, with opportunities to advance based on performance and certifications.