Emergency Police Dispatcher: Critical Communications

Regional 911 Intake Solutions; Kingston Township (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Kingston, OH—Regional 911 Intake Solutions supports police dispatch operations by coordinating emergency and nonemergency requests and maintaining clear incident records. Dispatchers may also document locations, vehicle details, and reported hazards to aid responding officers.

Duty involves monitoring radio traffic, prioritizing calls, and relaying updates while ensuring accuracy and security of information.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior police dispatch work and certifications.
• Able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography; CJIS access may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Geography knowledge

Multitasking

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Kingston, OH—Regional 911 Intake Solutions supports police dispatch operations by coordinating emergency and nonemergency requests and maintaining clear incident records. Dispatchers may also document locations, vehicle details, and reported hazards to aid responding officers.

Duty involves monitoring radio traffic, prioritizing calls, and relaying updates while ensuring accuracy and security of information.