Emergency Police Dispatcher — Critical 24/7 Role

Regional 911 Intake Solutions; Eldon (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Retirement plans

Paid leave

Continuing education

Employee assistance program

Premium pay

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher in Eldon, IA. The dispatcher will take emergency and nonemergency calls, document details, assign calls to officers, monitor radio traffic, and relay updates to ensure timely response.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training and background checks apply, with varying shifts and potential overtime common to this field.

Qualifications

• Typing accurately and clearly on radio and console systems.
• Clear verbal and written communication with field officers.
• Ability to learn jurisdictional geography and dispatch procedures.
• Pass background checks and required screenings.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status and radio traffic.
• Relay updates on incidents and safety concerns.
• Coordinate with neighboring agencies as needed.
• Maintain accurate incident records and protect restricted information.

Skills

Typing

Clear communication

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher in Eldon, IA. The dispatcher will take emergency and nonemergency calls, document details, assign calls to officers, monitor radio traffic, and relay updates to ensure timely response.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training and background checks apply, with varying shifts and potential overtime common to this field.