Emergency Police Dispatcher — Critical 24/7 Communications

Regional 911 Intake Solutions; Augusta (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Augusta, IL. Dispatchers handle emergency and nonemergency requests, document incidents, and coordinate responses with officers and neighboring agencies.

A high school diploma and typing, radio communication, and multitasking skills are commonly required; on-the-job training may be provided. Positions may involve night shifts, weekends, holidays, and overtime depending on staffing.

Qualifications

• High school diploma or equivalent required; training may be provided for entry level.
• Ability to type accurately and communicate clearly by radio.
• Ability to understand spoken information and relay details accurately.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and protect restricted information.

Skills

Typing accuracy

Radio communication

Clear verbal skills

Multitasking

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Augusta, IL. Dispatchers handle emergency and nonemergency requests, document incidents, and coordinate responses with officers and neighboring agencies.

A high school diploma and typing, radio communication, and multitasking skills are commonly required; on-the-job training may be provided. Positions may involve night shifts, weekends, holidays, and overtime depending on staffing.