Emergency Police Dispatcher — 24/7 Critical Support

Public Safety Dispatch Network; Andover (IL); On-site; USD 46,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Andover, IL is seeking police dispatchers to manage emergency and nonemergency requests, prioritize calls, and coordinate with officers and other agencies. The role entails operating at communications consoles, logging accurate incident details, and maintaining records.

Applicants typically hold a high school diploma and may receive on-the-job training; background checks and security screening may be required. Location-based shift work is common.

Qualifications

• High school diploma or equivalent commonly required; training may be provided for entry-level vacancies.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear verbal communication

Radio/telephony operation

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Andover, IL is seeking police dispatchers to manage emergency and nonemergency requests, prioritize calls, and coordinate with officers and other agencies. The role entails operating at communications consoles, logging accurate incident details, and maintaining records.

Applicants typically hold a high school diploma and may receive on-the-job training; background checks and security screening may be required. Location-based shift work is common.