Police Communications Dispatcher - 24/7 Public Safety

Public Safety Dispatch Network; Mondamin (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Mondamin, IA seeks Police Dispatcher to receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radio traffic and coordinate with neighboring agencies.

A high school diploma is commonly required; entry-level roles may train on the job, with potential certifications. You should type accurately, listen well, and stay calm under pressure.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Active listening

Multitasking

Education

High school diploma or GED

Job description

Public Safety Dispatch Network in Mondamin, IA seeks Police Dispatcher to receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radio traffic and coordinate with neighboring agencies.

A high school diploma is commonly required; entry-level roles may train on the job, with potential certifications. You should type accurately, listen well, and stay calm under pressure.