Emergency Police Dispatcher

Regional 911 Intake Solutions; Harleysville (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Harleysville, PA is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls and maintaining communication with officers. Duties include documenting incidents, assigning calls, and coordinating with nearby agencies.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Work may involve nights, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Able to type accurately and understand spoken information.
• Clear radio communication and listening skills.
• Ability to learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio comms

Multitasking

Clear communication

Education

High School Diploma

Tools

Records systems

Job description

Regional 911 Intake Solutions in Harleysville, PA is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls and maintaining communication with officers. Duties include documenting incidents, assigning calls, and coordinating with nearby agencies.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Work may involve nights, weekends, and overtime as needed.