Emergency Police Dispatch Specialist

Hendersonville; Hendersonville (NC); On-site; USD 47,000 - 51,000; Full time

Job summary

Hendersonville Police Department in Hendersonville, NC, seeks a Police Telecommunicator to receive emergency and non-emergency calls, prioritize requests, dispatch officers, and maintain communication during incidents.

The position requires knowledge of CAD operations, warrants checks, NCIC, and the ability to multi-task under stress; salary ranges reflect experience and qualifications with a clear career ladder.

Qualifications

• High School Diploma or GED required at hire.
• Special qualifications: CJLEADS, NC DCI 1-3, eWarrants training or ability to obtain in a year.
• Continuing education: 100 hours in law enforcement/telecommunicator topics.

Responsibilities

• Receive emergency and non-emergency calls and dispatch police.
• Operate two-way radio and relay information to responders.
• Maintain records, logs, and warrants in CAD/NCIC systems.
• Create morning reports and update criminal history logs.
• Stay current on codes, procedures, and orders.
• Perform related duties as assigned.

Skills

CAD operation

FCC signals knowledge

multitasking under stress

typing 35 wpm

city geography

Education

High School Diploma or GED

Tools

eWarrants Program

CJLEADS

DCI/NCIC access

CAD console

Job description

Hendersonville Police Department in Hendersonville, NC, seeks a Police Telecommunicator to receive emergency and non-emergency calls, prioritize requests, dispatch officers, and maintain communication during incidents.

The position requires knowledge of CAD operations, warrants checks, NCIC, and the ability to multi-task under stress; salary ranges reflect experience and qualifications with a clear career ladder.