Emergency Communications Dispatcher

Regional 911 Intake Solutions; Henderson (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Henderson, NC. Dispatchers receive emergency and nonemergency requests, document locations and details, assign calls, monitor status, and relay updates to officers and agencies.

Ideal candidates have a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn jurisdictional geography. Training is available; certifications may be required by some agencies.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; more experienced roles may require prior dispatch work and certifications.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Clear radio communication

Understanding spoken information

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Henderson, NC. Dispatchers receive emergency and nonemergency requests, document locations and details, assign calls, monitor status, and relay updates to officers and agencies.

Ideal candidates have a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn jurisdictional geography. Training is available; certifications may be required by some agencies.