Emergency Operations Watch Officer

State of Arkansas; North Little Rock, Northern (AR, KY); Hybrid; USD 39,000 - 58,000; Full time

Job summary

The State of Arkansas seeks an Emergency Management Watch Officer to monitor and analyze emergency information, support state and local disaster response, and coordinate with responders and the Emergency Operations Center (EOC).

This entry-level role requires six months in related fields and certifications in FEMA ICS and NIMS. Strong communication, multitasking, and analytic skills are essential for timely reporting and coordination.

Qualifications

• At least six months of experience in emergency management, public safety, communications, or a related field.
• Completion of FEMA Incident Command System (ICS) and National Incident Management System (NIMS) certification.
• Familiarity with NIMS and ICS guidelines (preferred).

Responsibilities

• Monitor weather alerts, emergency notifications, and real-time incident reports from multiple sources.
• Maintain continuous situational awareness of potential and ongoing emergency situations statewide.
• Assess, verify, and report emergency-related information to agency leadership, first responders, local authorities, and other state and federal partners.
• Act as the primary point of contact for emergency calls and information requests.
• Relay critical updates, warnings, and incident details to emergency management officials and response teams.
• Assist in coordinating resource deployment and response efforts as directed.
• Ensure accurate documentation and tracking of incoming and outgoing communications.
• Maintain and update incident logs, situation reports, and operational briefings.
• Support EOC personnel in coordinating disaster response and recovery activities.
• Ensure equipment and communication systems are operational and ready for activation.
• Provide timely and accurate emergency information to government agencies, emergency responders, and the public.
• Assist in public alerts and notifications regarding severe weather, disasters, or other emergencies.
• Maintain detailed records of emergency incidents and response actions.
• Ensure compliance with state and federal emergency communication protocols.

Skills

Emergency management

Public safety procedures

Disaster response

Communication

Analytical skills

Multitasking

Tools

Emergency communication platforms

Radio dispatch systems

Mapping software

Job description

The State of Arkansas seeks an Emergency Management Watch Officer to monitor and analyze emergency information, support state and local disaster response, and coordinate with responders and the Emergency Operations Center (EOC).

This entry-level role requires six months in related fields and certifications in FEMA ICS and NIMS. Strong communication, multitasking, and analytic skills are essential for timely reporting and coordination.