Watch Officer

Red Cedar Consultancy, LLC; Alexandria (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Red Cedar Consultancy, LLC is seeking a Watch Officer in Alexandria, Virginia. This role involves providing continuous operational support and managing information flow for the customer’s Operations Center, ensuring timely decision-making during incidents and emergencies.

The ideal candidate will have at least 5 years of relevant experience in emergency management and possess an active Secret Clearance. Skills in data analysis, report generation, and proficiency in Microsoft Office are essential.

Qualifications

• 5 years of experience in operation centers or emergency management.
• Active Secret Clearance required.
• Ability to type 65-70 words per minute.

Responsibilities

• Ensure quality of deliverables and performance of watch standers.
• Manage watch functions and coordinate information flow.
• Maintain situational awareness of DHS related events.
• Brief senior leadership on information requirements and incident reports.

Skills

Emergency management

Data analysis

Report generation

GIS imagery production

Software skills (Excel, PowerPoint, Word)

Typing speed (65-70 wpm)

Education

Bachelor's degree

Job description

Summary

This program supports services by providing continuous watch, briefing, and analytical support for the customers Operations Center and Incident Management System. The effort delivers 24/7 situational awareness through the monitoring, analysis, synthesis, and dissemination of operational, intelligence, and incident-related information impacting federally protected facilities nationwide. Contractor support includes producing executive-level briefings, daily and emergent reports, geospatial and data-driven products, and coordinating information flow across the regions, DHS components, and interagency partners. The program operates in both classified and unclassified environments and is designed to support steady-state operations, special events, emergencies, and incident response, ensuring the customer leadership has timely, accurate, and actionable information to support mission-critical decision-making.

Responsibilities

• Responsible for the quality of deliverables provided and performance of contract watch standers
• Manages watch functions, processes, and information flow
• Prioritize tasks and efforts and coordinate information gathering and reporting with other elements
• Maintain situational awareness of DHS related events, incidents, and threats and participates in daily NOC Operations calls
• Brief senior leadership on priority information requirements
• Review and approve incident reports and reporting products before distribution
• Maintain RFI database, assigns RFIs, tracks RFI's, and ensures RFI's are reviewed and approved
• Capable of maintaining the COP
• Produce, review, and brief the DOSR and Ensure DOSR is distributed
• Maintain distribution lists and telephone rosters
• Capable of producing limited GIS imagery to support reporting products
• Maintain reviews watch turnover/pass down report
• Access, navigate, and utilize DHS law enforcement data systems and networks (to secret clearance level)
• Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions
• Collect and analyze data and develop decision support software, service, or products
• Develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.
• Should be able to type 65-70 words per minute and is skilled in Adobe and Microsoft office products, including excel, PowerPoint, Word

Requirements

• A Watch Officer shall have 5 years of experience in operation centers, emergency management, dispatch, first responder (law enforcement/fire/rescue) or related work
• Minimum requirement of a BA/BS
• Candidate should have Active Secret Clearance