Emergency Medical Ops Leader — Parkwide Response

Merlin Entertainments

Carlsbad (CA)

On-site

USD 36,000 - 47,000

Full time

3 days ago

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Benefits offered by this job

Excellent health care options

Outstanding PTO

Merlin Magic Pass

Recognition Programs and Rewards

401(k) with company match

Tuition reimbursement

Job summary

LEGOLAND California Resort is seeking a Medical Operations Supervisor to support the Medical Operations Manager in daily resort medical services, emergency response programs, and occupational health initiatives. You will lead EMTs/Paramedics, oversee incident documentation, and ensure regulatory compliance while maintaining a strong guest-centric health presence.

The role emphasizes emergency preparedness, team development, and coordinating with security, operations, and external agencies to

Qualifications

Graduate of a State-accredited EMT or Paramedic program.
Current California and San Diego County EMT or Paramedic certification in good standing.
Current Basic Life Support (BLS) certification.
Minimum 2 years of EMS field or clinical experience.
Experience as a Paramedic, Bridged EMT within a 911 system, or Critical Care Transport provider.

Responsibilities

Lead emergency response operations and incident management across the Resort.
Supervise medical responses and ensure accurate reporting and documentation.
Coordinate EMT recruitment, training, and competency programs.
Maintain readiness, inspections, and quality assurance of medical equipment and vehicles.
Support guest safety, incident response, and workplace safety initiatives.