Emergency Medical Dispatcher with Certification Support

Emergency Telecommunicator Services; Winfield (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Emergency Telecommunicator Services in Winfield, IL is seeking Emergency Medical Dispatchers. You will receive calls involving illness, injury, and other medical emergencies, confirm location and access details, and determine response priority using approved protocols.

Duties may include providing protocol-based instructions, dispatching ambulance resources, relaying information to responders, documenting calls, and participating in quality-review activities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Winfield, IL is seeking Emergency Medical Dispatchers. You will receive calls involving illness, injury, and other medical emergencies, confirm location and access details, and determine response priority using approved protocols.

Duties may include providing protocol-based instructions, dispatching ambulance resources, relaying information to responders, documenting calls, and participating in quality-review activities.