Emergency Medical Dispatcher/UKHC

UK HealthCare; Lexington (VA); On-site; USD 26,000 - 37,000; Full time

Job summary

UK HealthCare in Lexington, KY seeks an Emergency Medical Dispatcher to join the Emergency Services team. The role involves managing emergency and non-emergency calls, dispatching ambulances, scheduling transports, and assisting with helicopter air traffic coordination for the university hospital.

Required: HS diploma, EMT and APCO dispatch certifications within one year, and at least 1 year of related EMS/dispatch experience. Three 12-hour shifts per week, with some weekends and holidays.

Qualifications

• EMT certification and APCO dispatch certification within one year of hire.
• Minimum 1 year of related EMS/dispatch experience.
• HS diploma or equivalent required.
• Preferred: additional air traffic control or large healthcare experience.

Responsibilities

• Manage and direct emergency and non-emergency calls.
• Dispatch UK ambulances and schedule transports.
• Assist in helicopter air traffic control for UK Medical Center.
• Call intake for all incoming EMS units and relay pertinent information.

Skills

Medical terminology

Computer skills

EMT dispatch experience

Education

High School Diploma

Job description

Posting Details

Job Title: Emergency Medical Dispatcher/UKHC

Requisition Number: RE55884

Working Title: Emergency Medical Dispatcher

Department Name: H3100:Emergency Services

Work Location: Lexington, KY

Grade Level: 07

Salary Range: $19.50-27.31/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience: 1 yr

Required License/Registration/Certification: Emergency Medical Technician ( EMT ); plus dispatching certification from The Association of Public-Safety Communications Officials ( APCO ) International within a year of hire

Physical Requirements: This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to 50 pounds; standing or walking with objects weighing up to 25 pounds.

Shift: Must be able to work three, 12-hour shifts per week; will also be required to work some weekend and holidays.

Job Summary: The emergency medical dispatcher will serve within UK emergency services’ dispatch. The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center. They will also be responsible for call intake for all incoming EMS units and relaying pertinent information to the appropriate party within the hospital.

Skills / Knowledge / Abilities: Basic medical terminology and computer skills.

Does this position have supervisory responsibilities?: No

Preferred Education/Experience: Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred.

Deadline to Apply: 09/28/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.