Emergency Medical Dispatcher — Training & Certification Support

Emergency Telecommunicator Services; Pleasant Plains (AR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Other benefits

Job summary

Emergency Telecommunicator Services in Pleasant Plains, AR, offers Emergency Medical Dispatcher opportunities that involve handling urgent medical calls, gathering essential information, and coordinating emergency resources. Dispatchers follow approved protocols and may provide instructions before responders arrive, depending on training and assignment.

Responsibilities include confirming locations, prioritizing responses, and coordinating ambulance resources while maintaining strict adherence

Qualifications

• High school diploma or equivalent required or preferred.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Pleasant Plains, AR, offers Emergency Medical Dispatcher opportunities that involve handling urgent medical calls, gathering essential information, and coordinating emergency resources. Dispatchers follow approved protocols and may provide instructions before responders arrive, depending on training and assignment.

Responsibilities include confirming locations, prioritizing responses, and coordinating ambulance resources while maintaining strict adherence