Emergency Medical Dispatcher: Training, Benefits & Impact

County Emergency Communications; Naugatuck (WV); On-site; USD 36,000 - 60,000; Full time

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Naugatuck, WV. The role involves handling urgent medical calls, confirming locations, and following approved medical dispatch protocols to coordinate EMS resources.

Overnight and rotating shifts may be required as part of continuous operations. Applicants should have a high school diploma and may need CPR certification, with optional EMT/paramedic credentials depending on vacancy specifics.

Qualifications

• High School Diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Naugatuck, WV. The role involves handling urgent medical calls, confirming locations, and following approved medical dispatch protocols to coordinate EMS resources.

Overnight and rotating shifts may be required as part of continuous operations. Applicants should have a high school diploma and may need CPR certification, with optional EMT/paramedic credentials depending on vacancy specifics.