Emergency Medical Dispatcher - Save Lives from the Console

911 Emergency Communications; Albuquerque (NM); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Descripción de la vacante

911 Emergency Communications in Bernalillo, NM is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will collect patient and incident details, set response priorities, and coordinate EMS resources according to established protocols.

Applicants may need EMS dispatcher certification and CPR credentials. This role may involve overnight shifts, weekends, and overtime in a dynamic, high-stakes environment.

Formación

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMD certification or sponsorship may be required; consult vacancy details.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

CPR certification

EMD certification

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in Bernalillo, NM is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will collect patient and incident details, set response priorities, and coordinate EMS resources according to established protocols.

Applicants may need EMS dispatcher certification and CPR credentials. This role may involve overnight shifts, weekends, and overtime in a dynamic, high-stakes environment.