Emergency Medical Dispatcher - Real-Time Rescue Coordination

Emergency Telecommunicator Services; Carter (OK); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Carter, OK seeks Emergency Medical Dispatchers to handle urgent medical calls using an agency-approved system, gather patient data, establish priorities, and coordinate resources.

The role involves following medical dispatch protocols, providing approved instructions when needed, working shifts including nights, weekends, holidays, overtime, and maintaining strict confidentiality and quality standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Carter, OK seeks Emergency Medical Dispatchers to handle urgent medical calls using an agency-approved system, gather patient data, establish priorities, and coordinate resources.

The role involves following medical dispatch protocols, providing approved instructions when needed, working shifts including nights, weekends, holidays, overtime, and maintaining strict confidentiality and quality standards.