Emergency Medical Dispatcher: Life-Saving Urgent Calls

911 Emergency Communications; Clinton Corners (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Clinton Corners, NY seeks Emergency Medical Dispatchers to collect patient and incident details and determine response priorities using an agency-approved system.

Responsibilities include providing protocol-based instructions, coordinating EMS resources, and documenting calls. A high school diploma and current CPR and EMD certifications are commonly required; some vacancies sponsor training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Clinton Corners, NY seeks Emergency Medical Dispatchers to collect patient and incident details and determine response priorities using an agency-approved system.

Responsibilities include providing protocol-based instructions, coordinating EMS resources, and documenting calls. A high school diploma and current CPR and EMD certifications are commonly required; some vacancies sponsor training.