Emergency Medical Dispatcher - Life-Saving Call Specialist

County Emergency Communications; Raymond (SD); On-site; USD 42,000 - 56,000; Full time

Job summary

County Emergency Communications in Raymond, SD, is seeking Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include obtaining caller information, confirming locations, and coordinating dispatch according to approved protocols.

Role may involve overnight shifts and non-standard schedules. A high school diploma or GED is required, CPR certification may be needed, and EMT/paramedic credentials are not universally required. Training opportunities may be provided.

Qualifications

• High school diploma or equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.
• Training or sponsored programs may be offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Effective communication

Multitasking

Education

High school diploma or GED

Job description

County Emergency Communications in Raymond, SD, is seeking Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include obtaining caller information, confirming locations, and coordinating dispatch according to approved protocols.

Role may involve overnight shifts and non-standard schedules. A high school diploma or GED is required, CPR certification may be needed, and EMT/paramedic credentials are not universally required. Training opportunities may be provided.