Emergency Medical Dispatcher — Life-Saving Communications Pro

Emergency Telecommunicator Services; Mansfield (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Mansfield, SD is seeking skilled Emergency Medical Dispatchers to join our team. You will receive calls, confirm locations, and collect critical information to determine priorities and coordinate ambulance resources using approved protocols.

The role involves protocol-based guidance, shift work including nights and weekends, and ongoing documentation and quality-review activities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Call triage

Data entry

Education

High school diploma

EMD certification (preferred)

Job description

Emergency Telecommunicator Services in Mansfield, SD is seeking skilled Emergency Medical Dispatchers to join our team. You will receive calls, confirm locations, and collect critical information to determine priorities and coordinate ambulance resources using approved protocols.

The role involves protocol-based guidance, shift work including nights and weekends, and ongoing documentation and quality-review activities.