Emergency Medical Dispatcher - Life-Saving Communications

Emergency Telecommunicator Services; Parkersburg (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Parkersburg, IL is seeking emergency medical dispatchers to support urgent medical responses. Duties include receiving calls, confirming location and callback details, asking critical questions, determining response priority, and coordinating ambulance resources according to approved protocols.

Candidates typically hold a high school diploma and may need CPR certification; EMT or paramedic credentials are not universal requirements.

Qualifications

• High school diploma or GED commonly required.
• CPR Certification may be required; EMT/paramedic credentials not universal.
• Consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Education

High school diploma or GED

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Parkersburg, IL is seeking emergency medical dispatchers to support urgent medical responses. Duties include receiving calls, confirming location and callback details, asking critical questions, determining response priority, and coordinating ambulance resources according to approved protocols.

Candidates typically hold a high school diploma and may need CPR certification; EMT or paramedic credentials are not universal requirements.