Emergency Medical Dispatcher — Life-Saving Call Center Role

911 Emergency Communications; Claremore (OK); Sur place; USD 30 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications in Claremore, OK is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responder resources. You will gather patient information, confirm locations, and apply approved dispatch protocols to prioritize responses.

The role may require CPR and other coursework; certification requirements vary by vacancy. This position emphasizes accurate data entry, effective communication, and adherence to medical oversight procedures.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required depending on vacancy.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and history.
• Determine response priority using approved medical dispatch protocols.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communication

Calm under pressure

Multitasking

Formation

High school diploma or GED

EMD certification (if required)

Description du poste

911 Emergency Communications in Claremore, OK is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responder resources. You will gather patient information, confirm locations, and apply approved dispatch protocols to prioritize responses.

The role may require CPR and other coursework; certification requirements vary by vacancy. This position emphasizes accurate data entry, effective communication, and adherence to medical oversight procedures.